How to Use AliExpress: A Complete Guide for Beginners

AliExpress is a popular online shopping platform where people worldwide can buy various products at affordable prices. Many users in Korea also use AliExpress to purchase cost-effective items. This guide will walk you through the entire process, from signing up to tracking your orders and handling refunds.

1. How to Sign Up for AliExpress

To use AliExpress, you first need to create an account.

Sign-Up Process:

1. Visit the official AliExpress website (www.aliexpress.com) or download the mobile app
2. Click the “Sign Up” button at the top of the screen
3. Register using your email address or sign up via Google, Facebook, or Apple account
4. Set up your password to complete the registration

Once registered, adding your shipping address and payment information in your profile will make shopping more convenient.

2. Searching for and Purchasing Products

How to Search for Products

• Use the search bar: Enter keywords related to the product you want (e.g., “Bluetooth earphones”)
• Browse categories: Explore categories like fashion, electronics, home decor, etc.
• Use sorting options: Filter results by price, order count, or rating to find the best products

Choosing a Reliable Seller

• Check the seller’s rating: Prefer sellers with over 90% positive feedback
• Read customer reviews: See real buyers’ feedback on product quality and shipping status
• Look for the “Verified” badge: Indicates sellers authenticated by AliExpress

3. Payment Methods on AliExpress

AliExpress offers various payment options.

Main Payment Methods

• Credit/Debit Cards (VISA, Mastercard, AMEX, etc.)
• PayPal (only available for some sellers)
• Virtual accounts and international wire transfers

After completing the payment, you will receive an order confirmation email.

4. Shipping Options and Delivery Times

Main Shipping Methods

• AliExpress Standard Shipping: Takes about 15-30 days, relatively safe option
• Cainiao Super Economy: Cheap but slow (up to 60 days)
• DHL, FedEx, UPS: Fast but incurs additional charges

Delivery time varies depending on the seller’s location and the chosen shipping method.

5. Tracking Your Order

How to Track Your Shipment

1. Log into AliExpress and go to the “My Orders” page
2. Click on the order you want to track
3. Click “Track Order” to check its current status

6. Return and Refund Policies

AliExpress operates a Buyer Protection program, allowing refunds for lost or defective items.

How to Request a Refund

1. Go to “My Orders” and click the refund request button
2. Describe the issue and attach photos if necessary
3. Negotiate with the seller, and if agreed, a refund will be processed

7. Important Tips for Using AliExpress

• Be cautious of extremely cheap products: They may be low quality or take a long time to arrive
• Check customs regulations: Additional customs duties may apply for high-value purchases
• Read product descriptions carefully: Verify size, material, and features before purchasing

AliExpress is a great platform to buy various products at affordable prices. By following this guide, you can shop more safely and conveniently, from signing up to making payments, tracking orders, and handling refunds. Enjoy your shopping experience!